Privacy Policy

1. Who We Are

Poshbox Fan Club is a prize competition platform for UK-based fans. We act as the “data controller” for your personal information when you use our website, join the launch list, or enter competitions.

2. Information We Collect

We may collect:

• Contact details, such as your email address, when you join the launch list or contact us.
• Account details, such as your name and basic profile information, if you create an account when the platform launches.
• Usage data, such as pages visited, clicks, and device information, to help us understand how the site is used and improve it.
• Competition and purchase information, such as entries bought, competitions entered, and prize outcomes, once the platform is live.

3. How We Use Your Information

We use your information to:

• Send you launch updates and marketing messages about Poshbox Fan Club (where you've agreed to receive them).
• Run prize competitions fairly and transparently, including contacting winners.
• Manage your account and provide customer support.
• Improve our products, website and user experience.
• Comply with legal or regulatory obligations.

4. Marketing and Launch Updates

• If you join the launch list, we will email you about launch timing, competitions, and relevant offers (including the 25% extra entries promotion).
• You can unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us directly.

5. Cookies and Analytics

• We may use cookies and similar technologies to understand how visitors use the site and to improve performance and experience.
• Where required, we will ask for your consent to the use of non-essential cookies and provide a way to manage your cookie preferences.

6. Sharing Your Information

We may share your information with:

• Service providers who help us run the website, send emails, process data, or host our infrastructure.
• Ticket agents and their associates who will help us fulfill your prize requests and to help ensure your day out runs smoothly.
• Regulatory or legal authorities if we are legally required to do so.

We do not sell your personal data.

7. Data Storage and Security

• We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access.
• Your data may be stored on secure servers located in the UK or other appropriate jurisdictions, in line with applicable data protection laws.

8. Your Rights

Depending on applicable law, you may have rights to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your data in certain circumstances.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details on our Contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the date at the top of the page when we do. If we make significant changes, we may notify you by email or with a clear notice on the website.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the details on our Contact page.